Authenticity & Sourcing — TianGlow

Last updated: November 12, 2025
✅ Authorized channels 📦 No repack / No relabel 🔎 Batch/Lot trace
Quick Nav · Overview · Sourcing standards · Traceability & quality · How to verify · Counterfeit concerns · Claims & disclaimers · Related links

Overview

We are committed to delivering genuine, brand-new products sourced through authorized and audited channels. Packaging, batch/lot stickers, inserts, and safety seals remain intact.

Our sourcing standards

  • Sourced from brand owners, authorized distributors, or vetted wholesalers with traceable paperwork.
  • No repackaging, relabeling, or tampering.
  • No procurement from unauthorized “grey market” channels.

Traceability & quality control

  • Inbound checks for seals, batch/lot codes, expiry/PAO icons, leakage, transit damage, and labeling language.
  • Batch/lot recorded where provided; storage follows brand guidance (temperature, light, humidity). FIFO where appropriate.
  • Minor packaging refreshes may occur during brand transitions; contents/INCI remain per brand spec.

How to verify your product

  1. Compare outer seals, fonts, batch/lot code formats, and inserts with the brand’s official references.
  2. If the product supports online code checks, confirm via the brand’s verification portal.
  3. Still unsure? Email info@tianglow.com with clear photos (outer box, seals, labels, batch/lot). We will assist and coordinate with the brand if needed.
Common packaging variations (click to expand)
  • Multi-language labels depending on region of sale.
  • Seasonal gift sets or limited-edition sleeves.
  • Barcode/QR placement differences across batches.

Counterfeit or tampering concerns

Stop using the product and contact us immediately with your order details and photos. We will prioritize investigation and resolution under our Refund & Return Policy.

Claims & disclaimers

  • No medical claims: products are cosmetics/personal care, not intended to diagnose, treat, cure, or prevent disease.
  • Results vary; always follow brand instructions and perform a patch test.