Contact information

Contact Us — TianGlow

Have questions about our products, order tracking, returns, or partnerships? We are here to help! Please feel free to reach out to our customer support team using any of the contact channels below.

Customer Support & Legal Entity Information

Legal Entity / Company Name: TIANMU GROUP LIMITED t/a tianglow.com

Business Registration No.: 74782089-000-01-25-2

Customer Support Email: info@tianglow.com

Phone / WhatsApp Support: +852 4414 1534

Business Hours: Monday – Friday, 09:00 AM – 05:00 PM (HKT)

Registered Office Address: Room 602, 6/F, Kai Yue Commercial Building, 2C Argyle Street, Mongkok, Kowloon, Hong Kong

Expected Response Times

• Email Inquiries: We respond to all email messages within 24 to 48 business hours.

• Order Tracking: You can also track your parcel in real-time by visiting our Order Tracking Page.